Mastering Guest Communication: Automation with a Human Touch
As your hospitality business expands, managing guest communication can become challenging without the right strategy and tools. This workshop addresses common issues like overwhelming guest inquiries, human errors, and resulting guest dissatisfaction.
Francois Gouelo
CEO & Co-Founder, Enso Connect
As your hospitality business expands, managing guest communication can become challenging without the right strategy and tools. This workshop addresses common issues like overwhelming guest inquiries, human errors, and resulting guest dissatisfaction.
In this first part, we explore:
Smart automation techniques for guest communication
Maintaining a personal touch while scaling operations
Practical ways to free up your team's time for meaningful guest interactions
